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Winners make things happen...Losers let them happen.
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To learn more about Kip, click on the
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Cliff Sanforth General Manager GNW- Evergreen Insurance Services, Encino, CA I have attended many of Kip's seminars, both at the national level and at local users’ group seminars. Due to her expertise and reputation they are always well attended and I am never disappointed. Her knowledge of Excel and Word is exceptional as well as the workings of AFW and AMS 360. She also has a keen sense of workflow issues. I would recommend her to anyone who is looking to improve in any of these areas, and intend to bring her to our agency in the not too distant future. Kip is like the Energizer Bunny. She keeps going and going and going.... Ashley Whitney Harbor / Brenn Agencies 1231 US 31 North Petoskey, MI 49770 If I could actually climb Mt. Everest, I would climb to the top & yell to the whole world how wonderful Kip is at what she does! …. Does that tell you anything? I consistently learn something new from Kip every time I see her. Her classes are always informative, entertaining & timely. She has the ability to provide information you didn’t even know you were looking for while at the same time answering questions in a clear, concise and helpful manner. She has a knowledge of AMS that rivals anyone inside or outside the company. In my opinion, Kip has the broadest knowledge of our agency environment & can give you immeasurable insight into making things work better. Matt Mair President Michigan AMS User's Group Piper-McCredie Agency, Inc. 5454 Gateway Centre, Suite A Flint, MI 48507-3900 Kip is very knowledgeable in the area of automation in an insurance agency. Her experience and understanding of what we do allow her to give us information we need to make our operations better. I learn so much from Kip. Kip has truly found her calling!
Dee Ann Binion Town & Country Insurance - Houston 10575 Katy Fwy #150 Houston, TX 77024 Since we started on AFW, Kip has been instrumental in training our employees and helping us learn to use the system to its fullest capabilities. She is a wealth of knowledge about AFW and an inexhaustible source of tips on how to make our system work faster and our people work easier. Kip is definitely the “go-to” person when we need help with AFW or Excel - whether in our agency or at our local users’ group meetings. She loves her work and it shows in everything she does.
Sandy Campbell Neely, Craig & Walton 1101 S. Taylor P.O. Box 506 Amarillo, TX 79105-0906 Kip is so gifted in training, we always come away with something significant that makes our tasks easier and allows us to be more productive.
Marcia Garber Sovis Insurance Agency 615 West Broad Street P.O. Box 385 Chesaning, MI 48616 What can I say? Kip is one of THE greatest trainers/educators I have ever come into contact with. Her vast experience and knowledge cannot be measured. She can "think out of the box" or "stick to the basics". Kip makes learning fun. I can always count on Kip for follow up advice and further help when needed. Stephen M. Moriyama Director of Administration, Hayward Tilton & Rolapp Insurance Associates, Inc. 2100 East Katella Avenue, Suite 101 Anaheim, CA 92806-6056 AfW/AMS360 Research and Development Committee AfW/AMS360 National Conference Education Committee President, Southern California Users’ Group Kip you’ve made an immeasurable impact on our organization and the industry. You not only understand insurance automation, but you understand the needs of each person and each organization. Amazingly you are able to boil down complicated processes into a simple task. When I heard you speak at a national conference over six years ago, I knew that we needed your help on an individual basis. You have an incredible following from coast-to-coast and when you speak at our local users’ group meetings, our attendance increases by 30%. “Kip’s Tips & Tricks” have been used to train our staff and also our trainers. As you are well aware, I participate on the AfW/AMS360 Research and Development and the National Conference Education Committees and put in long nights trying to understand the various nuances of each of the systems. I know how much time I spend learning the various systems and I’m in awe of your knowledge and passion for your unending quest to master insurance automation. Kip, thank you for all that you do.
Linda Thomas Town & Country Insurance - Galveston 2202 45th St. Galveston, TX 77550 If you have ever had questions about how to make something in your AMS system work and needed someone to give you options, Kip Nowlin is that person. She is an expert in using the accounting system, the customer service area, marketing, and especially utilizing Microsoft Word and Excel. Over the years I have brought back many quick tips from Kip’s classes that make things easier for us on an agency level. Her skill at utilizing the AMS system is at the top of the list in my opinion.
Nancy Sattler Sattler Insurance Agency 1504 8th St. Lewiston, ID 83501 I have had the pleasure of working with Kip Nowlin through AMS committees over the past years. I am always amazed at the energy and knowledge that Kip brings to the table. Her commitment to the insurance industry and the independent agencies, for excellence through knowledge has always maintained the highest of standards. Kip continues to empower agencies through knowledge and training. I look forward to inviting her to our agency to assist with the transitions of new software and workflow. Barbara Heidrick, CPA Wortham Insurance & Risk Management Kip does a great job of presenting her material in person and providing reference material that is clear, concise, and easily understood by all. She has an in depth knowledge of agency operations and knows what it takes to operate efficiently. She provides priceless time saving short cuts and “tips and tricks” for every day use. Kip knows the applications we work with to the fullest extent and uses her creativity to provide innovative solutions. Kip helped us understand our automation weakness and what we needed to do to take it to the next level. Kip continues to be a valuable resource to our agency.
Steve Shook Past President - The National Users of Agena Systems (NUAS) Past Chairman - MAIA Technology Committee President - Russell and Schrader Insurance Agency, Inc. 219 E. Lawrence Avenue PO Box 309 Charlotte, MI 48813 stephenshook@russellschrader.com Kip Nowlin – her name is synonymous with “communicator extraordinaire”. She is enthusiastic, witty, personable, funny and a never-ending fountain of information when it comes to insurance and the automation industry. For novices, Kip can take the most complicated tasks and information and break them down into sections that are easily understandable. Then she creates great follow-up review materials that allow for maximum retention. For the experienced professional, she is the technical wizard of innovation and design and is always thinking years ahead researching the latest ideas. Kip is very aware of the issues faced by agencies every day. She is devoted to training and education at the agency level and “works in the trenches” on a regular basis. She is a “gem of the insurance automation industry” in agency education, training and development! While her down-to-earth seminars are invaluable for their information, it is Kip’s generosity, enthusiastic teaching style, willingness to go the extra mile, never-ending sincerity, irrepressible sense of humor and a wonderful “heart of gold“ that have served as incredible motivators for our staff. Watch for the flying candy at her seminars!
Sue Gray - Now Retired Vice President Southern California Users Group Earl Insurance Corp. 3300 Progress St. Whittier, CA 90601 Kip is unsurpassed with her "hands-on" application training in AMS and Microsoft products. Her enthusiasm and supportive approach is matched by her practical knowledge of the management systems in context with the "Big Picture". Many trainers focus on a particular function with no explanation or knowledge of the possible results and impact the procedure may have on an agency's work flow. Kip's training is the ultimate tool to achieving full integration of our management system into our business work flows and bottom line results. She is a "plus" entry on our Return on Investment worksheet! I tell anyone looking for training or consulting that Kip is the best! --- extensive system knowledge, years experience with AMS products, Word/Excel Master, past agency experience, understanding of operations, enthusiastic, great teacher! And a fun person! What else could one want? Seriously, Kip is the BEST!
Sherry Burks - Now Retired Vice-President, Agency Operations Chandler-Frates & Reitz 4501 East 31st Street Tulsa, OK 74135 Kip Nowlin's effectiveness as a consultant/trainer has exceeded expectations every time she's worked with us. Kip has won the trust and respect of our employees and they look forward to her visits to the agency. She communicates opportunities for enhanced efficiency and productivity in a positive, upbeat manner – which results in buy-in from our staff.
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